Privacy Policy

1. Introduction

Carb Cert ("Carb Cert," "we," "us," or "our") operates the website www.carbcert.com and provides assistance services related to vehicle compliance reporting requirements under the California Air Resources Board (CARB) Clean Truck Check program.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or submitting your information, you agree to the practices described in this Privacy Policy.

2. Independent Service Disclaimer

Carb Cert is a private third-party service provider that assists customers with reporting and compliance support.

We are not affiliated with, endorsed by, or operated by the California Air Resources Board (CARB), the California Department of Motor Vehicles (DMV), or any government agency.

Our services are limited to third-party reporting assistance through the Clean Truck Check - Vehicle Inspection System (CTC-VIS) used for CARB compliance reporting.

The $32.13 CARB compliance fee required by the state is included in our total service price of $80.00 per vehicle.

Please note:

• Carb Cert does not perform emissions testing.
• Emissions tests must be completed at CARB-authorized testing facilities.

3. Information We Collect

To provide reporting and compliance assistance, we may collect the following information.

This information helps us improve our website and services.

4. Cookies

Cookies are small data files stored on your device that help improve website functionality and performance.

We may use cookies to:

You may disable cookies in your browser settings. However, some website features may not function properly without them.

• Improve user experience
• Analyze website traffic
• Maintain security
• Remember user preferences

5. How We Use Your Information

We use collected information to:

• Provide CARB reporting assistance services
• Prepare and submit compliance reports
• Communicate with customers
• Process orders and transactions
• Provide customer support
• Improve website functionality
• Prevent fraud or misuse
• Maintain internal records
• Comply with legal obligations

6. Information Sharing

We do not sell personal information.

We may share your information only when necessary with:

All third-party providers are expected to protect your information and use it only for the services they perform.

• CARB systems such as CTC-VIS for reporting submissions
• Service providers assisting with website hosting, payments, customer support, or analytics
• Contractors or agents performing services on our behalf
• Legal authorities when required by law
• Professional advisors such as legal or accounting professionals

7. Data Security

We take reasonable technical and administrative measures to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute protection.

8. Data Retention

We retain information only as long as necessary to:

• Provide requested services
• Maintain records of submissions
• Meet legal and regulatory obligations
• Resolve disputes or enforce agreements

9. California Privacy Rights

California residents may have certain privacy rights under the California Consumer Privacy Act (CCPA/CPRA), which may include:

To submit a privacy request, contact us at:

We may verify your identity before processing requests.

• Requesting access to personal information
• Requesting correction of inaccurate information
• Requesting deletion of personal information
• Limiting certain uses of personal data

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or policies of those external sites.

11. Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page and will take effect immediately upon publication.

13. Contact Us

If you have questions about this Privacy Policy, please contact: